Values

CUSTOMER CENTRIC

Cognis focuses on creating added value for its customers. It’s business is driven by the desire to identify, understand and satisfy the needs and expectations of our customers. We are committed to supporting the fulfillment of our customer’s vision, ensuring that they win and realize their potential. Cognisian’s are both, determined and always willing to take action and achieve results, that contribute to our customers’ success. We do this by providing them with superior value through our high-quality products, service and reliability.

RESPECT INDIVIDUALS AND TRUST IN RELATIONSHIP

At Cognis, respecting individuals means that we value the knowledge, abilities and opinions of others across all levels of hierarchy, within and outside the organization. We are committed to deeply listening to each person who is connected with us in our journey towards our goal. This translates into showing regard for and treating with dignity, every individual Cogniser – from the security guard to the owner of the company. We have dedicated centers of excellence for mobile application development, data analytics, engineering, DevOps, and information security. This ensures that we can provide our clients with the best possible service.

OWNERSHIP

We support end to end ownership and superior results. So, when challenges surface, we acknowledge the issues, accept responsibility and go onto fixing the problem. We acknowledge that doing just enough is not enough. As we continue to grow and evolve, our ownership structure will remain a cornerstone of our success. We are committed to innovation, sustainability, and excellence, and our stakeholders play a crucial role in achieving our future goals.


OPEN CULTURE

Openness translates into easy access across levels/functions at Cognis. It also means that Cognisians are willing to listen and change, to give and to accept feedback. We believe that openness needs to be supported by discipline where all conform to the agreed rules, processes, decisions and performance norms. So, while employees can question, disagree, or suggest improvements to existing policies and processes, they are expected to diligently conform to the existing rules and processes till the new ones are implemented.

COLLABORATIVE ENVIRONMENT

We believe in coming together to collaborate not only within teams but also across business units and the organization as a whole. Collaboration is about sharing knowledge freely, learning from one another, helping each other complete jobs and meet deadlines, and sharing resources. We strive to overcome differences between individuals, communicate openly and effectively, trust and be trustworthy with each other, while holding the common goal of the organization in our minds and hearts.


EXCELLENCE

ExcellenceIn our journey towards excellence, we are committed to doing what we say. We are confident and resourceful in the face of challenges. We use tools and resources that enable us to continuously improve and refine our standards of performance and products. We have a bias for action and attempt to stay nimble in a complex, global environment. We don’t make assumptions; we ask questions to get the full picture. We pride ourselves on our ability to deliver according to high international standards. We strive to be and do a lot better each and every day!